Legal

Privacy Notice

How NAROVAC handles your personal information.

Information we collect

When you use the NAROVAC website, we may collect information you provide voluntarily, such as your name, email address, telephone number and organisation details when you submit an enquiry via our contact form or booking system.

We also collect anonymised usage data through cookies and similar technologies, including pages visited, time spent on the site and general location data. This helps us improve the website and understand how it is used.

How we use your information

Your personal data is used only to respond to your enquiries, process vaccination bookings, and improve our public information service. We do not sell, rent or share your personal data with third parties for marketing purposes.

We may share your information with authorised NARO and NAROVAC personnel where necessary to fulfil your request.

Data retention

We retain your personal data only as long as necessary to process your enquiry or booking, or as required by applicable Ugandan law. You may request deletion of your data at any time by contacting us.

Your rights

You have the right to request access to, correction of, or deletion of your personal data held by NAROVAC. To exercise these rights, please contact the NAROVAC team through our contact page.

Contact

If you have questions about this privacy notice, please reach out at info@narovac.com or via the contact form on this website.

Last updated: July 2026

Pharmacovigilance Notice

Report all suspected Adverse Drug Reactions (ADRs) and Adverse Events Following Immunization (AEFIs):

039 3104369 / 0800 111 811
Report an ADR/AEFI